March 20th, 2025
v2.0.0 - AutoSyncing
These features are available in v2.0.0+. Please make sure your extension is on this version by going to chrome://extensions. If it’s not and you’d like to force the update, enable developer mode in the top right and click the update button that appears in the top left.
Feature Release: Autosync & Enhanced Activity Management
We're excited to announce the release of Autosync, a powerful new feature that saves you time and makes sure you never miss a sync. This groundbreaking functionality ensures your team never misses important customer interactions while maintaining a comprehensive conversation history.
Key Autosync Benefits:
Real-time Synchronization: Messages sync automatically between WhatsApp and HubSpot without manual intervention. This happens whenever you open a contact or a new message appears in the chat.
Reduced Administrative Overhead: Eliminate the need to remember to sync your contacts.
Note: UNOsync will only sync messages that it sees on your screen. It does not have backend access to your messages and will not sync in the background. This keeps you in control of your privacy.
Enhanced Activity Management
Alongside Autosync, we've significantly upgraded our activity tracking capabilities to provide more meaningful conversation insights.
Smart Activity Organization:
Day-Based Conversation Splitting: Activities are now intelligently organized by day, making it easier to track conversation progress over time
Automatic Activity Updates: When a new message is added to an ongoing conversation, the existing activity is updated seamlessly
Improved Readability: Conversations are presented in a cleaner, more intuitive format that follows natural time stamps.
Why These Updates Matter
These enhancements were developed based on direct user feedback, addressing common pain points in managing WhatsApp communications within HubSpot. By automating synchronization and improving how conversations are organized, your team can:
Focus more on meaningful customer interactions and less on administrative tasks
Gain better insights into conversation patterns and customer needs
Maintain a more complete and accurate record of all customer touchpoints
Getting Started
These features are now available to all users. No additional configuration is required – simply continue using the platform as normal and enjoy the benefits of more streamlined WhatsApp-HubSpot integration.
For any questions or to provide feedback on these new features, please reach out to our support team.
We're committed to continuously improving our platform based on your needs. Stay tuned for more exciting updates coming soon!
